You get what you Accept …

You get what you accept … (“Had enough with the, “sure … ok,” answers you give?)

You know what I mean … those requests that come from “on high” that you always seem to agree to.  The request that knawels at your conscious because you know you’re better than what’s being asked of you … because it takes you in a different direction than what you dream of being.

Excuse my frankness, but, “You get what you accept.”

I know there are many of you who can honestly say yes to “those requests” and back up your answer through an increased joy in your quality of life or business success; Both financially and productively. Some of you are also saying yes but your “feel good” attitude towards your answer is short lived when you look at the prospects of how your life can truly be.  It’s about being completely authentic to your natural talents and delegating your non-talents so well that you refuse to accept anything less than the best for yourself.

The top performers – don’t settle. They are unreasonable in their expectations, regardless of what the culture says. They force life to work with them on their terms, not the other way around. They know what they are good at and what they like to do and they refuse to allow themselves to get into work or roles, or relationships for that matter, that force them to be unhappy being something they are not.

Years ago, after I left the Marine Corps as a fighter pilot in the mid-70’s I took a job with Ross Perot who was the new owner of duPont Glore Forgan (a NYSE securities firm) – I was called a Financial Representative but in reality I was a salesman.  After an extensive six month training program and passing all required licenses I began my career as a stock broker.  In my mind I felt a calling similar to what I think new attorneys feel, go out and help people succeed (financially) … right wrongs … make the world a better place.  What I met was a stern sales manager who micro-managed my days (and evenings) demanding me to meet quotes of various products he wanted sold.  I was good at sales, I met those quotes, even exceeded them … but inside I knew I was selling financial products to people because I needed to sell them, not because they needed to buy them!  I spoke with my father about this and he said something I’ve never forgot, “son, you get what you settle for … you get what you accept!”

Anthony Robbins, in Awaken the Giant Within, recalls the point in his life when he stopped accepting what he got. “I remember feeling like my life didn’t matter, as if the events of the world were controlling me. I also remember the moment my life changed, the moment I finally said, ‘I’ve had it! I know I’m much more than I’m demonstrating mentally, emotionally and physically in my life.’ I made a decision in that moment which was to alter my life forever. I decided to change virtually every aspect of my life. I decided I would never again settle for less than I could be.”

Not only is this a great example of someone who decided to stop accepting what he got, but it also shows the importance of realizing that you are actually in control. When Tony realized that he was in control of his success and destiny his belief switched from believing that the world controlled him, to believing that he controlled him. He realized he was in the driver’s seat.

I firmly believe that you must take ownership of this changing paradigm.  In today’s intellectual economy, companies need to realize that no one rides a bus anymore. Today, top performers don’t want to ride the company bus with a ticket provided for by the company (and all its attendant strings), they want a company car, so to speak – and they want to drive it themselves.

A significant part of achieving much higher performance levels is realizing that you don’t have to settle. We don’t live under a totalitarian regime. You are not forced into one role or one job for life. You are free to do whatever you want, wherever you want, and as more organizations become enlightened and start to realize that top performers want to lead their own lives, they too will allow you to control more of your own destiny within the company.

So, if you are unhappy with where you are in life, just remember – you get what you accept. As for me, my father’s words will always play an important part in my life, but in some ways he probably regrets them because when I did take them to heart I realized that I was being inauthentic and once I decided to stop accepting that – I quit.

As always …  here’s “to your continued success,” – Willard Kille

I’m Lost!

Seems an Eagle Scout decided to take a “hike” one day.  He also decided to ignore two rules.  1st – he went alone 2nd – he didn’t tell anyone where he was going!  Now those of us who have been involved in Scouting know that these two rules are really BIG rules!  Nonetheless, our fearless teenager ends up in the Mountains lost!

Here’s what he told himself when discovering the surrounding didn’t look at all familiar, “I’m NOT lost … the people who will come looking for me are lost!”

That’s a profound insight!  His logic went along these lines … “I’m right where I am, I can’t be lost, I know they don’t know where I am and they can’t find me … so they must be lost.”

Let’s look a bit further into this “slice of life” … I believe it has applications in life, in business, in relationships and in camping.

What’s our enterprising Scout to do?  How can he get his ultimate “rescuers” to find him?  How can he get them to “not be lost”?

First, he’ll need to get to a place, location or spot where he can be found [this won’t be behind a tree, inside a cave, sitting on a rock by a dry stream bed or the like]; second, he’ll need to get to a place where others go looking for people, things, etc in the ordinary conduct of their lives and thereby increase the odds of “discovery” … I suspect our Scout will pick a direction, any direction, and begin to walk.  He’ll leave a clear “trail” [broken branches pointing in his direction of travel, rock cairns, etc] He’ll walk in his chosen direction until he comes upon a worn trail, path, dirt road or perhaps a paved road.  Once there, he’ll set up camp, he’ll make a conspicuous eye catcher and then wait for any passers-by.  It would be ideal if this “spot” were close to a water supply, had adequate shade and a comfortable fallen tree to sit on, regardless our Scout only need wait for his “lost” rescuers to come and find him!

Our businesses can at times resemble our “not lost” Scout.  The rescuers are our clients and they could well be lost … lost in the same sense that our Scout described – “They don’t know where I’m at and they can’t find me!

How do we solve this dilemma?  My suggestion would be an “inside-out” approach.  Why did our Scout head out on a hike and break two very important rules?  I don’t know.  I’m fairly sure you don’t know.  And I’m pretty sure our Scout doesn’t know!  What I do know, is he made a bad decision.  Getting to the point, we all make “bad decisions” more times than we’d like to admit.  Why is that?  It’s because we get rolling along in life, things are “clicking” you know, the sports announcers call it “in the zone” … we just are on a roll.  In this mind state we’re operating at “High Velocity”  Our sub-conscious is engaged in whatever activity we’re involved in and we’re making “snap judgments” [lest you think snap judgments are not good, remember Chesley B. “Sully” Sullenberger the airline pilot who lost all engines and ditched successfully in the Hudson river?  Scientist have measured different vocations as to how decisions are made. Airline crews make 95% of their decisions as subconscious “snap judgments!”  Fire fighter studies show 80% of their decisions were subconscious “snap decisions” as well]

In my practice I have diagnostic tools that identify “what” “why” and “how” we make decisions.  It is typical for us to have what I call a Master screen.  The screens can be identified as the Heart, the Hand and the Head.  We all use all three in making decisions, however, we have a favorite, if you will, and when we’re “in the zone” it is quite common to be using that particular one to the exclusion [Blind Spots] of the others.  At “High Velocity” we tend to miss important information that if we were at “low velocity” [acting in a very deliberate fashion] we’d take time to examine and perhaps make a better decision!

Our Scout, as I said, made a decision that in the end was not a good decision.  Perhaps he was “Blind” to the situation because he was “in the zone” and made a “snap decision” without considering all the data available.

How about you?  Are you “Blind” to certain aspects of your decision making style?  Perhaps a diagnostic tool [AI, DI, VI] that I have can help you see “what” “why” and “how” you make decisions, think and behave?  My “inside –out” approach has helped many clients improve their business, their relationships and their lives.  I’m willing to invest my time and tools into you … are you willing to explore?  Drop me a line and we’ll explore together!

Until next time,

Bill Kille

Personal Development Coach, Business Facilitator and speaker

Why we should talk?




Should we talk?



When you get those “call backs” from the people you’ve met at networking meetings, Chamber of Commerce events, trade shows, etc – what do you do?  Do you even remember them?  You probably run through your mental roll-a-dex trying to place the name and request with a face?  If the individual requesting your time has indeed made some lasting impression (their unique business card, their product or service) you probably set the appointment.


Having been on both sides of this issue, I’ve come to the realization that the focus of these meetings must be on the person being wooed.  It also becomes very frustrating when the presenter jumps to conclusions about how they and their product/service will solve my problems!


I’d hope you agree that these eager consultants are doing themselves a grave disservice.  The approach I suggest is called the Coaching Approach … Coaches are observes, they look at current circumstances, evaluate, as best they can, the strengths and talents of the personnel , ask questions, and most important bring a mind-set that the existing management, staff and employees have the answers to any current problems … if only someone could ask the right questions, the right way to the right people.


I’ve listed (7) questions I like to use when I’m the person requesting the meeting and enjoy when someone uses them on me as they interview me … I hope these are useful in your next opportunity meeting:

  • Where do you want to see your business in 2 years? 5 years?
  • If you have focused on a basic direction, how are you measuring your progress toward it?
  • What’s getting in your way?
  • Do some of your challenges revolve around leadership of self, plan definition, and/or follow-through measures?
  • Are sales incidental or primary for your Executive Team?
  • “If you knew then what you know now, what would you do differently?”
  • In general conversation, if you find out that someone fails to write down his or her goals what do you do?  (You may say, “Yes, you should do that.”  “If you ever need some assistance with that please let me know, I’d be glad to assist you.”






The Myth of “Strengths & Weaknesses”

The Myth of “Strengths & Weaknesses”






Showcase Your Talents





I can’t remember a time when my parents, coaches, teachers or significant others haven’t referred to the activities I’ve engaged in by grading them as either a strength or weakness.  From a conventional standpoint it appears this is a universal condition. Is it true?  If universal acceptance of the practice counts as true, then I’d agree.  However, today I approach life from a different perspective.  One can find written evidence across the ages that there are people who look at it differently.  The word talent appears to be a better descriptor of one’s ability to engage in and accomplish a particular activity or skill.  We can observe a group of children, for instance, dribbling a basketball on the gym floor and quickly determine those who have a talent for dribbling.  Likewise, it is very easy to determine who does not have a talent for that skill.  Therefore, I suggest that the grading of one’s abilities to accomplish various feats is either a talent or non-talent.


What difference does it make, you may ask?  Although it may appear to be a subtle difference it is in my opinion significant.  If one is aware of their talents, life can appear to be easy, if in fact they engage those talents often.  It stands to reason the inverse is as obvious … i.e., if one engages in activities that they know they do not possess a talent for then the outcome isn’t as easy and not only do others recognize it but they at a minimum know the activity requires more attention and focus to accomplish and at worst are chastised or ridiculed by others.

To engage in a non-talent is in fact a decision, a choice to do so … doing so in spite of evidence that they’ve observed over time results in less than the desired outcome.  To illustrate, it can be said that anyone can make this statement, “I have no weaknesses … none what so ever!”  The listener of such a pronouncement most likely will view the speaker as the most conceited individual they’ve ever met.  Now such a statement (I have no weaknesses) does need clarification.  One would explain that they’ve spent a lot of time and energy identifying their talents.  Along that path they’ve also discovered their non-talents.  To soften the statement, perhaps it would serve them better to announce or declare, that “I choose to engage in those areas and activities of life that I know I have a talent for and refrain from engaging in any of my non-talents.”

By living life under those terms, one then does in fact “appear” to have no weaknesses … they have chosen to avoid aspects of their life that they know will not result in success.  It’s a choice.  We all have that ability to choose similarly.  Some may need to spend time discovering what their talents and non-talents are, but once they know, they can choose to live by their talents and as I say, “swim downstream all day long.”

The application of this information applies across the board – personally and professionally.  If people are employed and engaged in areas that they demonstrate a natural talent for, the business result is more productivity.  The business becomes more successful, the individual gains more confidence, it’s the best of both Worlds, it a “win-win.”

At Rezults Group, we can identify over 180 individual attributes and rank order them from talent to non-talent.  If you’d like to change your opinion of what you’ve been told you have “strengths & weaknesses” in and discover your true natural talents and non-talents …

Call today to order your ADVanced Insights Assessment – this $250 dollar value includes a 45 minutes personalized “de-brief” and 30 minutes of Coaching.

Business Coaching -101





Possibilities ...




“An advocate,” whom I’ll call your Coach, helps you chart your course and reach your destination. A relationship different than any other you’ve ever had – someone in your corner … totally committed to your success. Someone who always encourages the authentic part of you, who sees how focused you can be, and constantly holding up that image for you even if you can’t hold it up yourself.


Imagine a relationship placing total focus on you?   A relationship with someone who helps you achieve and live up to your dreams, aspirations, passions, and values. Someone who helps you celebrate your victories someone who will help you recognize your setbacks as you press forward – achieving your goals together.

Consider the benefits of having regular conversations with a skilled, trained professional who really listens to you (not just your words) but to your emotions, your energy, and even the spaces between your words. A coach is a professional who provides a ‘safe’ place for you to move beyond superficial, inhibited, self-limiting conversations, so you have the confidence to express doubts and even fears. A coach is someone who helps you gain the tools and strength you need to identify, confront, and defeat the attitudes and behaviors that have sabotaged your past success and created stress in your life.

Imagine having a trustworthy, confidential relationship with someone who will absolutely tell you the truth, the truth about where you are strong, and where you sell yourself short. Someone who knows your values and your life purpose, and will help you hold yourself true to them. Someone who will accept everything you communicate without judgment, seeking to get the very best in you.

The impact of coaching increases with time. As coach and client get to know each other better, the coach becomes more familiar with the client’s strengths, weaknesses, aspirations, and dreams.

Can you benefit from having a coach? We believe anyone going through change, which includes just about all of us, will benefit from having a coach. Where do you find a good coach?  Coaches come in all shapes and sizes, but here are some characteristics that good coaches possess:

  1. They are excellent listeners. Asking good questions rather than giving good advice.
  2. They are curious people. They love to explore beneath the surface to uncover a person’s dreams, values, and passions.
  3. They are self-assured and truly rejoice in other people’s success.
  4. They seek out new relationships and enjoy working one-on-one with people over an extended period of time.
  5. They are enhancers who get a thrill out of helping others achieve their dreams.
  6. They have positive attitudes and they look for, affirm, and expect the best in others.
  7. They are honest and they are not afraid to challenge others when that’s the best way to help them.
  8. They are unselfish and willing to get out of the way so others can grow.

A good coach is a professional who works with individual clients to help them achieve results and sustain life-changing behavior in both their personal lives and careers. Good coaches address the whole person with an emphasis on uncovering blind spots and producing right action that leads to more fulfillments, balance, and an enjoyable life journey.

Don’t confuse Day Planners with Goal Planners!

We all need to have a reliable system to track our appointments, activities and events.  I find it makes no discernable difference whether it is a note pad, yellow sticky notes, a full page Day Planner from any of the numerous vendors (Franklin Covey, Day Runner, etc), smart phones, MS Outlook … whatever device you use the key is USE it!

Once that system is in place and understood and diligently utilized then one advances to the tracking and categorizing of the activities … many identify items along A B C lines, or must do’s, should do’s etc.  The prioritization process then becomes the foundation for utilization of time throughout the day.  Here is where many find the system I provide useful.  Just this morning as I met with Mike Carroll of Mike Carroll Productions (Cestcop.com) Salt Lake city, UT he was explaining how the time management system he was using wasn’t translating into real goal achievement.  His frustration was further compounded by the fact that he said he knew he was “on-time” but not “on-task.”

My system embodies all the techniques needed to successfully manage our time allotments – appointments, meetings, tasks, etc but goes beyond that and incorporates a true goal achievement process.  For many the day planner becomes the proverbial “To-Do List” and as important as that is it falls short when we review our day’s activity and notice an item or two still isn’t accomplished.  My system tracks how many times you “slide” an event into tomorrow.  Once an event has slid three times it gets flagged and then we utilize what I call our GPS.  Not the GPS that assists you to navigate through town but the GPS (Goal Planning System) that assists you to navigates to your Goal!

See Figure 1 and notice that the GPS has 10 steps.  Once you’ve been introduced to the system and learn how to use it you’ll find goal achievement becomes predictable, reliable and sustainable.  Our Annual Goals Review process incorporates the GPS system and many have found it very useful to start their year or to re-ignite their passion during the year.  We’d love to introduce you to this system and invite you to reply for a complimentary introduction to the program.

Here’s to a successful calendar and to goals that you achieve!  Have a great day …

It’s not about where you’re from … it’s all about where you’re going.

It’s not about where you’re from … it’s all about where you’re going.


Another way to think about this – it’s not about your family of origin, where you were born, to whom you were born, etc … it’s about who you walk with!  As a young boy I grew up across the river from the Philadelphia International Airport and planes were constantly flying overhead either going or coming from what I perceived as exotic and exciting places from all over the World.

A best as I can recall I was about 9 years old when at the dinner table I exclaimed proudly, “I’m going to be a pilot and fly all around the World.” The conversation seemed to stop, my mother looked at my father and he in turn looked directly into my eyes and replied, “Son, we’re farmers, we’ve been farming here for more than 150 years … you’ve been working on our farm since you’ve been 5 years old and you’re going to be a farmer for a long time to come – so get that silly notion out of your head and finish your dinner.” Let’s just say that that was one of many rainy days in my parade of ideas proffered at the dinner table as a boy.  How many parades have been similarly rained on by well meaning parents?  My estimate is, ”too many to count.”

How do I know this?  In my coaching of Corporations and the individuals within them one of my first exercises is to have my new clients write a list of what I call “Dreams” … in today’s vernacular I’m asking for their Bucket List. I ask them to return to our next session with a list of dreams they wish to accomplish in their lifetimes [for the 30 year olds I coach that’s in the next 55 years!] and sadly I get lists with 10-15 dreams.  I send them back for our next session and suggest they should be able to write at least 100 such dreams.  I further describe the potential lists as not only containing tangible items, but intangible, becoming dreams … becoming better public speakers, better partners, better parents, etc.  It’s a struggle for most people to come up 100 dreams that they’d like to achieve and in contrast, when I ask my young friends (4-5 year olds) they can come up 100’s in a few hours!

These 4 and 5 year olds haven’t been conditioned to expect limitations upon their dreams, but it won’t be long before well meaning parents, teachers, mentors, etc will begin to guide these young minds into safer, realistic paths.

STOP the cycle … allow our younger children to dream big dreams, allow our young adults to dream big dreams and allow our seasoned adults to dream big dreams and just watch the growth in our people, our society and our World.  No realistic, well meaning person would have ever allowed the concept of a man walking on the moon back in the 50’s, but I can testify to you that on that fateful day in 1969 I was a 1st lieutenant in the US Marine Corps in Advanced Flight training one month from earning my “Wings of Gold” as a Naval Aviator and launching my flying career that has been World Wide in scope and certainly achieved the dream I had the courage to express at my dinner table as a 9 yr old … and I hope every child can achieve and embrace that same sense of achievement I’m feeling and Dream BIG Dreams.

To the Soldier … life’s a battle




Live Your Dream



To the Preacher … life’s a sermon


To the Teacher … life’s a lesson

To you my friend … what is life?


That is not a rhetorical question … you chose (or should have) to be who you are.  No mandate from “on high” … no other should have power over your choice.  You alone are responsible.

I do believe from years of close observation that everyone is blessed with unique authentic talents.  Let’s agree to name them “gifts” and further to agree everyone has them.  Those who search and explore themselves from within discover what “gifts” they have and IF they align their lives with them invariably achieve success … not simply success in the World’s eyes … but deeply satisfying success – many call such success Joy!

You have a life … you have a talent/gift – please don’t waste it.  No one tells you how to live – You Do!  A good friend of mine, Jim Olsen, from Salt Lake City, UT was introduced to me by someone who described him as someone who’s “give a darn … didn’t give a DARN!”  Upon meeting with Jim he even described himself that way … followed by an emphatic – “I used to!” (and he wanted it back)

C..S. Lewis wrote – “if you want to be warm – get by a fire; if you want to be wet – get by water; if you want Joy – get by those who have Joy.”  So it is, I say it this way, if you’re not pleased with where you are in life get where you want to be, around those who support you, and allow their Joy to suffuse into your soul.  This will require change on your part.  This will require hard work; it will involve being honest with yourself; honest with those (everyone) around you; focused on the “gift” you possess.




Live Your Dream



Perhaps you remember the line in the movie “Apollo 13” when the mission director informed all of his team members, “Failure is not an option.”  In that circumstance the message was intended for “the team” but it transcends to include each and every one of us – you cannot fail until you decide to quit!


Many of us are familiar with the cliché that there are (3) types of people in the World … those who make things happen, those who watch things happen and those who have no idea – my challenge to you today is to discover who you are, what your gift is, and then focus your life on sharing that gift with those around you in all you do … become the person who knows what his or her life is about and live it!

Live large … don’t waste your gift … there is only one you in this World and I know with every fiber of my being the World needs your gift!

Pearls of Wisdom




Together we make a "difference"


3 African Pearls of Wisdom:


“If you want to go quickly, go alone. If you want to go far, go together.”  This is an African proverb that Michael Chertok quoted on his first day on the job in his new role as DDD’s Vice President of Global Impact.


Often credited to Nelson Mandela … “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond imagination. It is our light more than our darkness which scares us. We ask ourselves – who are we to be brilliant, beautiful, talented, and fabulous. But honestly, who are you to not be so?

You are a child of God; small games do not work in this world. For those around us to feel peace, it is not example to make ourselves small. We were born to express the glory of god that lives in us. It is not in some of us; it is in all of us. While we allow our light to shine, we unconsciously give permission for others to do the same. When we liberate ourselves from our own fears, simply our presence may liberate others,” this quote is from – Marianne Williamson in Return to Love: Reflections on a Course in Mira.


My wife, who recently returned from Ethiopia as an OR nurse with Operation Smile on her 24th Humanitarian mission shared this last “pearl” with me.  When greeting another in Ethiopia and extending a “hand of fellowship,” if the recipient instead bends their hand at the wrist [bending it down to avoid clasping yours] do not be offended … instead grasp their wrist and shake it.  They have done so out of kindness for you – they have had their hands working recently in the soil and wish to protect yours from its effect.


My heart strings are “tugged” by these (3) pearls.  As our World seems fragmented, hurried and more complex … it’s refreshing to reflect upon the Wisdom, kindness and love others share with us so freely and generously.


Yesterday, I shared these thoughts with a group young people who were being inducted into the Salt Lake Rotoract Club [sponsored by the Sugar House Rotary Club and the Salt Lake City Rotary Club]  25 of our communities finest and brightest 18-30 year olds – who are college students, young professionals, house wives, etc.


These 25 all share one common trait … service!  They are willing to give of their time and serve others less fortunate than themselves.  The Clubs primary focus is helping Salt Lake City’s ever growing refugee community.  They read to the youth of these new members of our society, they work in the field shoulder to shoulder to prepare a garden to grow crops for them, they donate thousands of hours helping others.


In numbers these (25) are statistically invisible … however, what they truly represent is 100% of our future!


I’m fortunate to be associated with them as an advisor; I’m blessed to be part of the “future” they are creating … I invite each of you to consider how you can be “part of the solution” that these young leaders are so eager to produce.


One of my mentors loved to say, “If it is to be … it is up to me,” and so it is.  May you find these “pearls of wisdom,” useful in your coming week.

“I DARE YOU!” … ( 9 Reasons to look inside )





Is this going to be your "sunrise" or "sunset"?





2011 is 85 days from now.  I’ve got (9) questions for you to ponder?

1.       What will it cost you to live in 2011?

2.       What will you learn that will improve your 2011?

3.       What will your health look like in 2011?

4.       What will you give to others that will be of benefit to them in 2011?

5.       What will you improve about yourself in 2011?

6.       What would have wished you had done if you die in 2011?

7.       What would you be doing if you weren’t doing what you are?

8.       What are you willing to give to have what you want in 2011?

9.       What will be your biggest obstacle to achieving all the above in 2011?


You might want to spend some time on the following iterations of “9” –


9 –      Steps to Success

9 –      Minutes to live

9 –      Corners to Life

9 –      Layers of Love

9 –      Visions of Me

9 –      Doors to Happiness

9 –      Days of Labor

9 –      Tough Thoughts

9 –      Reasons to look forward to 2011


Finally, 9 thoughts I’d like to share with you …


1.       To be passionate [What compels you to be in business?

2.       Have a WILL not a WISH … to be successful

3.       Crazy tenacity … focus on the right things

4.       Learn to seek out and take good advice

5.       Physical & Spiritual health and stamina [make appointments with yourself]

6.       Success & Happiness [NOT defined by $] Continuous Joy from service to               others … making a difference in others lives

7.       Put your ego in check

8.       Look at your business as an outsider and be honest with yourself

9.       Aim for success NOT perfection


2011 is coming … only you will determine how it unfolds!